Returns & Exchanges

At In-Excess, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 30-day return policy for all unused and original-packaged items. If your order doesn't meet your expectations, we are committed to making the exchange or refund process as seamless as possible.

1

Initiate Your Request

Log into your account portal and select the specific order you wish to return to generate a unique Return Authorization number.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached and the Return Authorization form is included inside the box.

3

Ship the Item

Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized courier location.

4

Receive Refund

Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing