Frequently Asked Questions
Everything you need to know about shopping with In-Excess
How long does shipping typically take?
Standard shipping usually takes 3-5 business days. Express options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on your specific location.
Are your products covered by a warranty?
Yes, all products purchased through In-Excess come with a standard 12-month manufacturer warranty against defects.